Privacy Policy
At BleibHaus, we value your privacy. This policy explains how we collect, use, and protect your personal information when you use our platform.
1. Information We Collect
We collect information you provide directly to us when you:
- Create an account or profile
- Post a listing
- Communicate with other users
- Contact customer support
This may include your name, email address, phone number, profile photo, and content of messages you send through our platform. We also automatically collect certain information about your device and usage of our services.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
3. Sharing Information
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
When you interact with other users (e.g., when you message a landlord), they will see certain information about you, such as your name and profile photo.
4. Data Security & Retention
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We store the information we collect on our systems or those of our service providers and keep it as long as is necessary for the purposes for which it was collected.
5. Your Choices
You may update, correct, or delete information about you at any time by logging into your account or contacting us. If you wish to delete your account entirely, please contact us via our Impressum.